Privacy policy - Avo Automation
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Privacy policy

Avo Automation is committed to protecting and respecting user privacy

Our Privacy Policy governs the use and storage of your data. We would like to let you how we use and protect our users’ personal information. This includes informing you of your rights regarding your personal information that we hold. This Privacy Notice sets out how we may use, process and store your personal information. We may get that information from you or from our partners, through contracts or other legal arrangements you have with us or our partners on behalf of us, in order to deliver contractual/legal obligations. In other cases, we will get that information from you with your permission and consent, or we may receive your personal information from third parties who you have given consent to pass this information on to us.

Referenced law/regulation:

Avo’s policies, systems and programs on data privacy and protection are constructed to be in compliance with all the required data privacy and protection laws including but not limited to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016.

Who is Avo Automation and where are we operating from?

Avo Automation is a software automation company offering solutions pertaining to process discovery, robotic process automation, and test automation. Avo Automation’s strategic tenet is to liberate human potential by enabling them with smart digital assistants. For further information, refer to www.avoautomation.com . We are headquartered at SLK Green Park, SEZ UNIT II, 6th Floor Tower-A, Amin Properties LLP SEZ, Sy No.19, 20,20/1, Pujanahalli Village, Devanahalli Taluk, Bangalore Rural 562 110.

What information we may collect from you?

We have various categories of information collected through different sources. Broadly they are of two types:

  1. Collected through the web site
  2. Received from partners for processing for business purposes

While a user is browsing/using our website, we place a cookie on the browser to gather information on the user’s preferences and store them for a while. Cookie is a short text file. You may please be aware of that we have cookies and your browsing information is captured. We also capture your IP addresses to understand demographic browsing patterns that will give us an insight on the probable services that our users are interested in. Such information is also used for any diagnostic purposes if there are any issues with DNS or so. At times, we gather user information via surveys and fill in forms. The surveys are with specific purposes, published from time to time, and the information gathered will be used only for the purposes mentioned in the surveys. All personal information is discarded after six months and only the survey outcome information is stored without PI in it. The fill in forms typically collect only business related information and collected to provide with specific information on the services our users/customers are interested in. There is no PI involved here. We have legally binding contracts with our partners across the globe to process the data, collected and provided by them for further processing for business purposes. The purpose of providing with such data is driven through contracts and Avo Automation maintains highest level of standards to maintain the privacy of information. Avo Automation is committed to process the data only in a lawful manner. Avo Automation will process the data only for the stated (and conveyed to the user) purpose. Avo Automation will collect only a minimum amount of data required for the business purpose that is required by the users/partners. Avo Automation puts in all efforts to ensure that the data it holds is accurate. Avo Automation has no reason to store user data for more period than it is required to be stored. How far each data will be stored is mentioned at the time of collection or in the contracts with partners. The data retention is driven by contractual and legal requirements.

How your data is protected?

Avo Automation is ISO27001:2013 certified and subject to multiple internal and external audits on the information security management systems. The standards, controls and operating procedures followed by Avo Automation are benchmarked and enables Avo Automation to protect the (privacy) information; also confidentiality, integrity and availability of information. Data subject rights EU GDPR ensures data subjects freedom and grants certain rights. How Avo Automation is honouring those is as follows:

  1. We provide you with accurate information on what information we gather from you, what processing we perform on the data collected, how the data is protected etc. while collecting them.
  2. If relevant to provide access to data, we will provide access to the data collected and processed to the users.
  3. If any incorrect data is in our possession that may lead to any incorrect conclusion about users, the users can easily contact us via a common email id (given below) and get it corrected.
  4. At any point in time, a user can request us to remove their data from our custody.
  5. The user can ask us to restrict the processing of their data at any point in time indicating which processing activity they do not want to perform.
  6. At relevant occasions, Avo Automation will provide the user data in reusable format to the users upon request.
  7. The users can ask us to stop processing of their data any time.
  8. We will not use the user data for profiling activities without an explicit consent from the user or without a legal agreement with a controller. The purpose and other details of such processing will be explicitly conveyed to them.

Email id: privacy@avoautomation.com